Contacts

Get in touch with ZenithCore support for inquiries about our social casino games in Australia. Use the form below, call our support line, or explore the FAQ and community resources.

Reach Us Directly

Phone support for urgent issues and general enquiries. For detailed account or technical help, please use the contact form in the next section so we can track your request.

Call +61 47 358-29-10 Email us

Address

18 Little Collins Street, Melbourne VIC 3000

Support ID: ZC-AUS-01

Send a Message

Use the form to report bugs, request help, or give feedback about our social casino games. We aim to respond within 48 hours.

Quick links

Report a bug

If you found a bug, include game mode, device, OS, and a short reproduction steps.

Check FAQ first

Support hours

Live phone support and email response windows (AEST).

Service	Hours (AEST)	Notes
Live phone support	Mon–Fri 09:00–18:00	Peak hours may increase wait times
Email support	24/7 (responses within 48 hrs)	Use contact form for priority handling
Community moderation	24/7 (automated)	Reports handled as received

FAQ

***. Our platform uses virtual coins for fun and progression. *** deposits, payouts, or real-money gambling are provided.

Use the contact form to report incidents and include screenshots or session IDs where possible. Our moderation team reviews reports promptly.

Progress is stored locally in the browser unless you have connected a supported account sync feature. Contact support for assistance.

Our team

A small support team based in Melbourne handles enquiries and community care.

Jordan Reid

Head of Player Support

Available Mon–Fri. You can mention Jordan's name in your message for priority routing.

Community Manager

Handles forums & live events

Technical Support

Bug triage & stability

Design & UX

Gameplay experience

Community & Office

Join our social channels to discuss strategies, events, and free daily bonuses.

Facebook Instagram Twitter

Office location (for correspondence)